Delivery & Returns

Little Walker Official partners with fulfillment center in the US and International in order to provide you the best prices and a unique shopping experience.

This means that some of your order is shipped from the US and in our international partner from UK, Canada, Australia, UAE, Europe, and Asia warehouses.

Because we ship directly from our partners, your item may take 3-5 days to arrive and sometimes depends on your location. Please do not panic if it does not show up immediately, it’s on its way.

• How much is shipping fee?
  • The shipping fee depends on your location.
• How many days do you process orders?
  • We process orders in 1-2 days.
• How long does it take for an order to arrive?
  
  • This depends on your location. Most items will arrive in about 7-15 days. If you’re still not sure, just email us. We’re happy to help.
• Can I have a tracking number?
  
  • Sure, we provide tracking numbers.
• I ordered 2+ items, but only received one. where’s my order?
  • We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once. They are on the way!
• Why have I not received any order confirmation details?
  • Most times this is because our customers have accidentally entered their email address wrong. Throughout the process we send out multiple emails, including an order confirmation and a shipping notice.
    If you believe you may have entered your email wrong please contact us and we will fix it for you.
• Are the “FREE” items really free?
  • YES! For our promotional items, all you have to pay is the shipping cost.
• What is your refund policy?
  • We offer a 100% Satisfaction Guarantee – Which means we will refund your money if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
  • In the unlikely event that your order hasn’t arrived within 15 days (due to lost mail, etc.) please contact us and we will issue a refund or resend your order. Refunds & returns will not be processed after 45 days. Thanks for understanding!

• How do I contact you?
  • If you have any questions that are not on this FAQ page, reach out to us through the "Customer Support” or simply message our team on Facebook @littlewalkerr where we will promptly get back to you.